Help Center

Since online payments are currently unavailable, you can place your order by sending a screenshot of your cart to our WhatsApp or via the Live Chat icon on the website. We will guide you through the payment and shipping process there.

We currently accept direct bank transfers and other manual payment methods. Once you share your order details via WhatsApp, we will provide the necessary account information for the transaction. ​

For standard shipping within South Korea, it typically takes 3-4 business days. You will receive a notification once your package is dispatched.

Yes! We specialize in custom apparel. You can visit our "How To Customize T-Shirts" page for more details or contact us directly to discuss your specific design, vinyl types (Puff, Rubber, Smooth), and placement.

We want you to love your CELUXE gear. If there is a manufacturing defect or an error on our part, please contact us within 7 days of delivery. For more details, please refer to our Refund Policy page.

We provide a detailed size chart for each product. Since we use premium fabrics like 100% combed cotton (220GSM), we recommend checking the measurements carefully to ensure the perfect fit.